Paying attention to business ethics is an important part of any business
owner or manager's job. The human resources function deals with a
variety of ethical challenges; being the department that deals directly
with people employed by a company, HR includes numerous ethical pitfalls
that can damage a company's reputation or financial sustainability if
not handled properly. Understanding the importance of ethics in human
resources is crucial for any business owner, whether in a local startup
or a multinational powerhouse.
Legal Considerations
Breaches
of ethics in human resources can lead companies into a world of legal
trouble, in both the civil and criminal arenas. Breaches of ethics in
the HR department are more likely to be reported by victims to the
Better Business Bureau, the Equal Employment Opportunity Commission or
other regulatory agencies than those committed in other areas, such as
product development or accounting. Companies with comprehensive ethics
programs in place can avoid costly trouble regarding discrimination and
hostile-work-environment issues, resulting in lower costs for litigation
and out-of-court settlements.
Company Reputation
In the business world, legal trouble can introduce additional challenges to employers, as news outlets and ethics watchdog organizations spread the word about companies' misdeeds. Discrimination issues, sexual harassment and unfair employment policies can land companies on the front page of consumer- or business-focused publications, damaging a company's reputation among consumers, potential strategic partners and potential future employees.
Gaining a reputation as an ethical employer can help to attract the top talent in your industry from a wider area, as employees seek to find the most beneficial employment relationships they can. The opposite holds true, as well; if job applicants see your company as an unethical employer, the most skilled, experienced, creative and productive applicants are likely to put their resumes in elsewhere.
Employee Loyalty
Company Reputation
In the business world, legal trouble can introduce additional challenges to employers, as news outlets and ethics watchdog organizations spread the word about companies' misdeeds. Discrimination issues, sexual harassment and unfair employment policies can land companies on the front page of consumer- or business-focused publications, damaging a company's reputation among consumers, potential strategic partners and potential future employees.
Gaining a reputation as an ethical employer can help to attract the top talent in your industry from a wider area, as employees seek to find the most beneficial employment relationships they can. The opposite holds true, as well; if job applicants see your company as an unethical employer, the most skilled, experienced, creative and productive applicants are likely to put their resumes in elsewhere.
Employee Loyalty
Treating
employees ethically can garner long-term employee trust and loyalty,
which conveys a range of distinct benefits to employers. Loyal employees
gain more experience working with their employers, allowing them to
master production processes and more fully understand the inner workings
of the firm. This can increase employees' productivity and efficiency
over time in addition to keeping recruiting and training costs under
control.
Sellers of consumer goods can gain marketing advantages from loyal employees, as well. Loyal employees often act as champions for a company's products, purchasing goods from their employer and spreading positive word-of-mouth advertising to friends, family and acquaintances over the years.
Promoting Ethics
Sellers of consumer goods can gain marketing advantages from loyal employees, as well. Loyal employees often act as champions for a company's products, purchasing goods from their employer and spreading positive word-of-mouth advertising to friends, family and acquaintances over the years.
Promoting Ethics
A solid
reputation as an ethical employer does not happen on its own. Savvy,
ethics-conscious business owners put comprehensive ethics programs in
place to display a firm commitment to ethics in every area of business,
including human resources. Put HR ethics policies in place regarding
discrimination, sexual harassment and the treatment of employees, and
put each of your managers and supervisors through ethics training
programs to make sure they are fully aware of your expectations. Most
importantly, lead by example in your organization to create a culture of
mutual respect and dignity, where ethical decision-making is valued and
rewarded.
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